Shipping
We pack and ship every order carefully from our European workshop. Orders placed before 10:00 PM Monday to Friday typically go out the same day. Weekend and after-hours orders ship the next business day. You'll receive tracking information via email once your order ships.
Shipping rates
Please note: while we dispatch quickly, delivery time depends on the carrier's service and factors outside our control.
Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
45-Day Returns
If you're not completely satisfied with your purchase, you can return it within 45 days of delivery for a full refund.
Customs & import duties
For orders shipped outside the United States and European Union, customers are responsible for any customs fees, import duties, or taxes charged by their country. These are not included in the shipping cost.
Questions?
Reach out anytime at support@veobella.com.
We design with intention. Every piece is crafted to last, and we back that promise with a 45-day return policy and a 2-year guarantee because we're confident you'll love what you get.
All Veobella products come with a 2-year guarantee. If your item develops a fault due to a defect in materials or craftsmanship, we'll repair or replace it at no cost.