Shipping policy
Processing time
Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping rates & delivery times
| Region | Cost | Estimated delivery |
|---|---|---|
| Europe | €6.99 | 3–7 business days |
| Rest of world | €11.99 | 7–14 business days |
Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
Customs & import duties
For orders shipped outside the European Union, customers are responsible for any customs fees, import duties, or taxes charged by their country. These are not included in the shipping cost.
Lost or delayed packages
If your order hasn't arrived within the estimated delivery window, please contact us at support@veobella.com and we'll help track it down.
Questions?
Reach out anytime at support@veobella.com.